Douglas County Georgia

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Departments » Code Enforcement

Code Enforcement

Contact:
Rhonda Evans - Department Secretary


8700 Hospital Drive
Douglasville, GA 30134
Phone: 770-920-7383

revans@co.douglas.ga.us



Updated March 25, 2020

Statement from the Code Enforcement Department regarding sign permit applications:

The Code Enforcement Department is still reviewing sign permit applications during the current coronavirus climate. Public access to the Code Enforcement Department in the Douglas County Courthouse is currently restricted, however, therefore the Code Enforcement Department is currently deferring the payments and physical pickup of Douglas County sign permits but allowing signage to be installed once approval is given through ePlan Solutions. When the Douglas County Courthouse reopens to the public in the future, notifications will be sent through ePlan Solutions to each project applicant to bring in their payments and pick up their sign permits. A seven (7) day time period shall be granted to make the necessary payments. Please make sure you receive approval notification from Douglas County through ePlan Solutions first before installing signage.

The large number of recent incomplete and incorrect sign permit applications into the department, as well as the amount of time it takes the department to review each original and resubmitted application, has resulted in longer than normal approval times to obtain sign permits.


Reviewing the ‘application instruction guide’, ‘sign permit requirements’, and applicable overlay district code sections prior to submittal will result in easier and quicker approval times for your customers. Code review and due diligence is the responsibility of the applicant.

If you currently have a denied sign permit application on file through ePlan Solutions, the County recommends logging into the application project, reviewing the County’s comments needed to correct the errors, correcting the errors, and updating the project.

The Code Enforcement Department is working diligently to get through the large number of resubmittals as quickly as possible.

Thank you.

Russell Tisone,
Chief Code Enforcement Officer

SIGN PERMIT APPLICATION PROCESS
Effective Tuesday, August 1st, 2017, all sign permit applications will only be accepted by electronic submittal using the link below.

Electronic Files for Sign Permits

Douglas County will accept electronic files for review for the purpose of obtaining a sign permit. ePlan Solutions is providing the digital platform for the exchange of information. For information on how to electronically file, please click ePlan Solution - Douglas County Sign Review. A short step-by-step guide (Application Instruction Guide) is also available under the "Downloadable Documents" section on the right side of this page. Should you have any questions, contact ePlan Solutions at support@eplansolution.com or 678.898.0610.

Applicant responsibility
Applicants should review the Douglas County Sign Ordinance (under 'Important Links' on the right side of this page), any zoning overlay districts for additional signage requirements (under Article 2, Section 208, or Article 5, Section 509 of the Unified Development Code), as well as the Sign Permit Requirements document (on the right side of this page under 'Downloadable Documents'). The sign permit applicant is solely responsible for the due diligence for code review prior to submitting a sign permit application.

Douglas County Code Enforcement responsibility
The Code Enforcement Department is responsible for application review, application approval or denial, and, if denied, for providing necessary information for changes required to obtain approval. The Douglas County Code Enforcement Department is not required to make any changes to the sign permit application on behalf of the applicant. Applications submitted incompletely or with incorrect information shall be denied and will need to be re-submitted correctly. Sign permit application denials will add additional time for review by the County, and all correspondence between Douglas County Code Enforcement and the applicant shall be conducted through the ePlan Solutions communication environment. Contacting the Code Enforcement Department outside the ePlan Solutions environment does not quicken the application process.

Department Overview

All properties located in unincorporated Douglas County are required to be in compliance with the codes contained in the Douglas County Unified Development Code, the Douglas County Code of Ordinances, and the International Property Maintenance Code. The Code Enforcement Department ensures properties are in compliance with these codes, and is responsible for issuing citations and court summonses for violations.

The Code Enforcement Department also removes illegal signage in unincorporated Douglas County rights-of-way, and the Chief Code Enforcement Officer also issues all required sign permits for signs in unincorporated Douglas County.

The 4 officers and their coverage areas are listed below, and the officer coverage map is located on the right hand side of this page under 'Downloadable Documents'.



Chief Code Enforcement Officer Russell Tisone
Phone: 770.920.7372

E-mail: rtisone@co.douglas.ga.us

*** For coverage area district/section 18/2: ***
770.920.7383
There is currently no specific officer covering this area.
Please call or email Rhonda Evans for complaints and case updates for this area.
E-mail: revans@co.douglas.ga.us

Code Enforcement Officer Nicole Cook
770.489.5246
Coverage Areas: District/Section 1/3 and 1/5
E-mail: ncook@co.douglas.ga.us

Code Enforcement Officer James McDonald
770.920.7384
Coverage Areas: District/Section 2/5 and 3/5
E-mail: jmcdonald@co.douglas.ga.us