Douglas County Georgia

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ConnectDouglas - Douglas County Fixed Route Bus Service

Douglas County Fixed Route Bus
Douglas County Fixed Route Bus 
Contact: Gary Watson - Director
Douglas County Multi-modal Transportation Center - 8800 Dorris Road
Douglasville, Georgia 30134
Phone: 770.949.7665 - Fax: 770.920.7515

Douglas County plans to implement fixed route bus service at a time still to be determined.

Routes are still under development but will likely serve the Highway 5, Highway 92, Hospital Drive, Chapel Hill Road, Douglas Boulevard and Stewart Parkway corridors of Douglasville and the Thornton Road south of I-20 and Riverside Drive corridors in Lithia Springs. These routes will serve major commercial, retail, educational, dining, medical, government and industrial and warehousing locations in the Douglasville and Lithia Springs areas. These routes are very preliminary. Changes are likely to be made before the service starts and during the first several months of service as Douglas County identifies its highest pockets of ridership and most requested stops.

The new bus service will operate under the name Connect Douglas. Connect Douglas will also become the branding and promotional name for Douglas County's vanpool service, Voucher program for senior adults and disabled individuals and other mobility programs.

The Douglas County Board of Commissioners approved the bus service following a comprehensive year-long study on how to expand mobility options for its approximately 140,000 residents. The study offered 17 recommendations, with fixed route bus service being the number one recommendation.

Going forward, Douglas County will consider implementing other recommendations in the study. Some of these recommendations include 'dial-a-ride' service, bike-sharing and sidewalk and pedestrian improvements.

Douglas County wants to point out that the bus service will be available to ALL residents, as well as out-of-towners who visit the county to shop, attend special events or conduct business.

The bus service will become a program of the Multi-Modal Transportation Services Division of the Douglas County Department of Transportation. Douglas County will have oversight of the bus service, but will likely contract with a third party transit provider to operate the buses on a day-to-day basis. Payment to the contractor will be based on performance in such categories as on-time schedules and customer satisfaction.

Why Does Douglas County Need Bus Service?
Why does Douglas County need bus service? The short answer is that many people have limited transportation options or no transportation options and need help with getting to jobs, doctor appointments and errands like going to the grocery store that most of us take for granted.

Here are some more specific reasons Douglas County needs bus service:

  • Senior adults make up 9% of Douglas County's population. Many of them have to depend on other people for their transportation. Seniors are out-living their ability to drive safely.
  • Disabled individuals make up 11% of the County's population. These people are capable of working and being productive members of society, but they don't have transportation.
  • Fewer young adults are driving. The number of high school seniors with a driver's license has gone down 13% over the last 15 years.
  • 26% of households in Douglas County have one car.
  • 5% of households in Douglas County do not have a car.
  • Some families are paying so much of their limited income on housing that they cannot afford to have a car. They have serious transportation challenges.
  • Douglas County employers need workers. There is a sizeable pool of workers qualified for certain jobs, but they do not have transportation. There is another economical component to bus service. More and more businesses and industries will not locate in a community unless there is access to public transportation. Also, businesses cannot thrive unless their customers and workers can get there. Bus service can help provide that connectivity.

What Are The Advantages/Benefits of Bus Service?

  • Convenient schedules
  • Economical fares
  • Connectivity with other forms of transportation such as vanpools, Xpress service to Atlanta, CobbLink and MARTA
  • ADA friendly

Schedules and Fares
  • The bus routes are tentatively scheduled to operate from 6 a.m. to 8 p.m. Monday through Friday and from 7 a.m. to 7 p.m. on Saturday. That is subject to change.
  • Each route will have an estimated 60 minute peak time headway and a 45 minute off-peak headway. Douglas County is working to refine the routes to reduce headway.
  • Fares have not been determined yet, but they will be very reasonable.
  • Douglas County's buses will have a capacity of one driver, 12 ambulatory passengers and two wheelchair passengers. All buses will be equipped with a wheelchair lift and bicycle rack.
  • Douglas County is still refining its routes and stops and fares. All information currently being provided is preliminary and subject to change.

What Does It Costs to Operate Bus Service?
  • Operating costs are still being determined. Passenger fares and federal grants will help Douglas County pay for the service.

<< ConnectDouglas - Douglas County Fixed Route Bus Service
Frequently Asked Questions About Douglas County's Proposed Bus Service - 16.9KB

Proposed Bus Routes - 3948.5KB

Proposed Bus Service Routes, Implementation - 3981.7KB

Transportation Services Study - 6790.1KB

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