Douglas County Georgia

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ConnectDouglas - Douglas County Fixed Route Bus Service

Proposed Bus (sample)
Proposed Bus (sample) 
Contact: Gary Watson - Director
Douglas County Multi-modal Transportation Center - 8800 Dorris Road
Douglasville, Georgia 30134
Phone: 770.949.7665 - Fax: 770.920.7515

Douglas County plans to implement fixed route bus service during the first quarter of Calendar Year 2018.

Initial service will include two routes that will serve major commercial, retail, educational, dining, medical and government locations in the Douglasville area.

  • The Central Circulator will serve the general area that includes Fairburn Road, old downtown Douglasville, Selman Drive, Concourse Parkway, Arbor Place Mall, Chapel Hill Road, Timber Ridge Road and Hospital Drive.
  • The Northside Route will serve the general area that includes Highway 92 north, Highway 5, Concourse Parkway, Stewart Parkway, Douglas Boulevard and Hospital Drive.
  • A third route, serving the Thornton Road/Riverside Parkway corridor, is expected to come on line in late 2018, or during the first half of 2019.
  • Please see the green-shaded area to the right of this narrative for maps of the proposed routes.
  • These routes are very preliminary. Changes are likely to be made before the service starts, and during the first several months of service as Douglas County identifies its highest pockets of ridership and most requested stops.

The new bus service will operate under the name Connect Douglas. Connect Douglas will also become the branding and promotional name for Douglas County's vanpool service, Voucher program for senior adults and disabled individuals and other mobility programs.

The Douglas County Board of Commissioners approved the bus service following a comprehensive year-long study on how to expand mobility options for its approximately 140,000 residents. The study offered 17 recommendations, with fixed route bus service being the number one recommendation.

Going forward, Douglas County will consider implementing other recommendations in the study. Some of these recommendations include 'dial-a-ride' service, volunteer driver service and sidewalk and pedestrian improvements.

Douglas County wants to point out that the bus service will be available to ALL residents, as well as out-of-towners who visit the county to shop, attend special events or conduct business.

The bus service will become a program of the Multi-Modal Transportation Services Division of the Douglas County Department of Transportation. Douglas County will have oversight of the bus service, but a third party transit provider will be hired to operate the buses on a day-to-day basis. Payment to the contractor will be based on performance in such categories as on-time schedules and customer satisfaction.

Why Does Douglas County Need Bus Service?
Why does Douglas County need bus service? The short answer is that many people have limited transportation options or no transportation options and need help with getting to jobs, doctor appointments and errands like going to the grocery store that most of us take for granted.

Here are some more specific reasons Douglas County needs bus service:

  • Senior adults make up 9% of Douglas County's population. Many of them have to depend on other people for their transportation. Seniors are out-living their ability to drive safely.
  • Disabled individuals make up 11% of the County's population. These people are capable of working and being productive members of society, but they don't have transportation.
  • Fewer young adults are driving. The number of high school seniors with a driver's license has gone down 13% over the last 15 years.
  • 26% of households in Douglas County have one car.
  • 5% of households in Douglas County do not have a car.
  • Some families are paying so much of their limited income on housing that they cannot afford to have a car. They have serious transportation challenges.
  • Douglas County employers need workers. There is a sizeable pool of workers qualified for certain jobs, but they do not have transportation.

What Are The Advantages/Benefits of Bus Service?

  • Convenient schedules
  • Economical fares
  • Connectivity with other forms of transportation such as vanpools and Xpress service to Atlanta
  • ADA friendly

Schedules and Fares
  • The Central Circulator and Northside bus routes are tentatively scheduled to operate from 6 a.m. to 8 p.m. Monday through Friday and from 7 a.m. to 3 p.m. on Saturday.
  • Each route will have an estimated 75 minute peak time headway (complete loop time during morning and afternoon rush hours) and a 60 minute off-peak headway. Douglas County is working to refine the routes to reduce headway.
  • Fares have not been determined yet, but they will be very reasonable. Based on the charges of other transit systems in Georgia, riders on the Douglas County system can expect to pay $1, $1.50 or $2 for a one-way trip. Senior adults and disabled individuals will pay a discounted half-fare during non-peak times.
  • Douglas County's buses will have a capacity of one driver, 12 ambulatory passengers and two wheelchair passengers. All buses will be equipped with a wheelchair lift and bicycle rack.
  • Douglas County is still refining its routes and stops and fares. All information currently being provided is preliminary and subject to change.

What Does It Costs to Operate Bus Service?
  • For the first year, Douglas County expects the bus service to cost about $2 million to operate. A Congestion Mitigation, Air Quality (CMAQ) grant will pay $1.6 million of the costs, with Douglas County paying $400,000. Passenger fares collected are included in Douglas County's share.
  • When Douglas County adds a third route, the annual operating cost will increase to about $3 million. The CMAQ grant will pay $2.4 million. Douglas County's contribution will be $600,000, including passenger fares. CMAQ funding will be available for the first three years of operation.
  • Douglas County will also have annual access to Section 5307 and Section 5339 funds from the Federal Transit Administration. This money, which could be in the range of $1 million to $1.5 million annually, can be used for capital purchases such as buses and bus facilities and some maintenance expenses.

Central Circulator Route/Streets (Draft, Not Final)
  • Multi-modal Transportation Center, 8800 Dorris Road
  • North on Dorris Road to Fairburn Road
  • Left on Fairburn Road
  • Left on Church Street
  • Left on Price Avenue
  • Left on Woodrow Street
  • Right on Campbellton Street
  • Right on Selman Drive
  • Left on Rose Avenue
  • Left on Concourse Parkway
  • Left on Highway 5
  • Left on Douglas Boulevard
  • Right on Chapel Hill Road
  • Right into Kohl's and Hobby Lobby
Return Trip
  • From Kohl's and Hobby Lobby, Left on Chapel Hill Road
  • Right on Timber Ridge Drive
  • Left on Prestley Mill Road
  • Right on Hospital Drive
  • Right on Dorris Road
  • Back to Multi-modal Transportation Center, 8800 Dorris Road

Northside Route Route/Streets (Draft, Not Final)
  • Start at Jessie Davis Park
  • Left off Malone Street to Brown Street
  • Left off Brown Street to Highway 92
  • Right off Highway 92 to Forrest Avenue
  • Left off Forrest Avenue to Chicago Avenue
  • Right off Chicago Avenue to Pounds Circle
  • Right off Pounds Circle to West Strickland Street
  • Left off West Strickland Street to Highway 78
  • Left off Highway 78 to Gurley Road
  • Left off Gurley Road to Highway 5
  • Left off Highway 5 to Rose Avenue
  • Right off Rose Avenue to Starla Drive (Wal-Mart) and Concourse Parkway
  • Left off Concourse Parkway to Highway 5
  • Right off Highway 5 to Douglas Boulevard
  • Left off Douglas Boulevard to Stewart Parkway
  • Left off Stewart Parkway to Highway 5
  • Right off Highway 5 to Douglas Boulevard
  • Right on to Mall Loop Road (go to mall main entrance), back to Loop Road at roundabout. At roundabout go left straight across Chapel Hill Road to Target
  • Back to Chapel Hill Road
  • Right on Hospital Drive
  • Right into WellStar Douglas
  • Left on to Professional Parkway. Go through circle back to Hospital Drive
  • Right on to Hospital Drive. Right into Douglas County Courthouse
  • Right back on to Hospital Drive
  • Right on to Dorris Road to Transportation Center
  • Right on to DuraLee Lane to serve DFACS
  • Left on to Fairburn Road and back across railroad to Jessie Davis Park
<< ConnectDouglas - Douglas County Fixed Route Bus Service
Central Circulator Route Map (proposed, subject to change) - 160.2KB
Northside Route Map (proposed, subject to change) - 156.1KB

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