Douglas County Georgia

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Fire/EMS Department


Douglasville, Ga. - The Douglas County Fire/EMS Department is pleased to announce that effective September 1, 2018 the Fire Protection Rating for Douglas County is dropping from 4/4X to a rating of 3/3X. This lower rating means that homeowners and businesses could enjoy a reduction in their Fire Insurance Premiums, depending on their insurance provider.

The Fire Protection Rating is given by the Insurance Services Offices (ISO) which is an independent company that collects and evaluates information from communities across the United States on their structure fire control capabilities. ISO rates on a scale of 1 to 10 (with 10 being the least prepared and 1 being the best prepared.)

The Fire Protection Class rating is based on the following criteria:

  • Emergency Communications- including reporting, telecommunications and dispatch capabilities.
  • Fire Department- including equipment, personnel, training, number of fire stations, operational considerations and community risk reduction.
  • Water Supply- water system including fire hydrant inspection, testing and the needed amount of water to theoretically extinguish a fire and the ability of the fire department to deliver that amount of water.

The ISO Evaluation was performed in December of 2017 and the results were received in June of this year. "This was truly a team effort and without every member of our department and our partners at E-911 and the Douglas County Water & Sewer Authority, this milestone would not have been possible," said Douglas County Fire Chief Scott Spencer. "We would like to thank the Douglas County Board of Commissioners for their support in our efforts," said Spencer. "Most importantly, we would like to thank the citizens of Douglas County for their support of our department and for approving the 2016 SPLOST which has helped us improve our department and the services we provide."

Douglas County Board of Commission Chairman Dr. Romona Jackson Jones conveyed her excitement for the gigantic accomplishment. "I am so happy for our citizens because this improved ISO rating could have a positive effect on home insurance rates in Douglas County and this has not happened since the 1980's," Chairman Jones said.

The Douglas County Fire/EMS Department has gone from a Class 10 in 1974 to a Class 6 in the early 80's. In the late 80's the rating was reduced to a Class 4 where it had remained until this most recent evaluation reduction to a Class 3. Of the 46,000+ communities that were evaluated in 2017 only 3,409 received a Fire Protection Class rating of 3.

Photo, from left to right: Gil Shearouse, Executive Director, Douglasville-Douglas County Water and Sewer Authority; Scott Spencer, Douglas County Fire Chief; Dr. Romona Jackson Jones, Chairman of the Douglas County Board of Commissioners; Greg Whitaker, Director of Douglas County E-911 Operations Center