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Douglasville, GA - The Douglas County Board of Commissioners' new Connect Douglas fixed route and paratransit bus services began operating recently. Douglas County government has been providing an on-going comprehensive advertising and marketing campaign to help local residents and visitors become familiar with these new transportation options.

Connect Douglas is taking two additional steps to get the word out. An informational tour of one or all four bus routes is available to any business, non-profit, governmental, school or social services agency. Also, travel training sessions are now available.

"These tours provide a great opportunity to see how the Connect Douglas bus service works and the locations and areas it serves," Connect Douglas Director Gary Watson said. "Having viewed the routes in person, administrators, human resource representatives and transportation coordinators can go back to their employees and explain to them what a great transportation resource Connect Douglas can be."

Travel training involves a complete "how to" session on how to use Connect Douglas bus service.

Topics in these classes include:

  • How to plan your trip using Connect Douglas services?
  • How to pay for the bus service, either by paying cash as you board the bus or by using prepaid passes?
  • The types of advance, prepaid passes that are available
  • How to read the schedule for each of the four routes?
  • How to board the bus and depart?
  • What bus stop signs look like, and where to look for them?
  • Code of Conduct for bus riders
  • The difference in fixed route, flex service and paratransit service.

Also, participants in a travel training class will be treated to a ride on a Connect Douglas bus, thus getting the "hands-on" experience of paying for, boarding and transferring from one Connect Douglas bus to another.

Watson explained that a tour of one or more of the routes is just that, with informal responses to participants during the ride. The travel training involves a more formal classroom setting, followed by a ride on a bus.

"Connect Douglas bus service is a great asset for individuals and families who have transportation challenges such as not having a vehicle, having only one vehicle, no longer being able to drive, not having family or friends to serve as a chauffeur, or having multiple family members who need to be in different locations at the same time" Watson said. "It is also a great way for visitors to the county to get from one place to another, or simply go on a local sight-seeing tour."

Any group wanting to arrange just a tour of one or all four routes should contact Jemal Sheppard, Connect Douglas Transit Services Coordinator, at Requests for a travel training session should be addressed to Jessica Hundley, Mobility Programs Assistant, at

For general information about Connect Douglas services, call 770-949-7665, option 5, or visit

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