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Submit this online application with the required verification documents attached or visit the Transportation Center (located at 8800 Dorris Road, Douglasville GA) to present the required documents and have your photo taken for your ID card. You may also email documents or photo to: firstname.lastname@example.org .
If all components of the application (including attached documents and photo) are submitted online, Connect Douglas staff can print and mail your Reduced Fare badge to your home address.
Please allow up to 14 days for your application to be processed. After 14 days, please call Connect Douglas Customer Service at 770-949-7665 to check on the status of your application.
Select one of the eligibility categories below.
Example: State ID Card, Driver's License, Passport, etc.
Select the type of proof of disability you will upload. You must also provide one of the following:
Attach a Medical Verification/Disability Form, Disability Card from another transit agency, SSI/SSD letter, or Medicare Card.
Please upload a clear picture or photocopy of your Student ID card. You may also upload enrollment document, recent report card, or another document that shows proof of your current enrollment at any school or educational institution.
Upload a photo of yourself from the shoulders up against a solid background. This photo can be used on your Reduced Fare ID Card.
Fixed Route Bus with deviation/ADA Paratransit/Vanpool/SRTA Xpress persons with hearing or speech disabilities who need to contact Douglas County may place their call through the Georgia Relay Center at 800-255-0056 (Text Telephone) or 800-255-0135 (Voice Telephone).
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