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1. Can SPLOST dollars go to Douglas County operation cost / operation budget?

No, 2016 SPLOST dollars are for capital improvements and new equipment purchases.

2. How many years are the SPLOST dollars going to be collected?

The SPLOST dollars collection runs from April 1, 2017 to March 31, 2023 for a total of 6 years.

3. How can we follow the progress of the SPLOST?

SPLOST website

4. The public is alerted with signage when the road paving is done that could affect our access to our neighborhood, correct?

Yes.

5. Does the public get to provide input on projects that are not priority?

2016 SPLOST was voter approved in priority order. The list is on SPLOST website and The Douglas County website www.celebratedouglascounty.com. If you have a change request or additional project request please speak to your commissioner.

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1. Does the Animal Shelter accept donations?

Yes! The Douglas County Animal Shelter does accept a variety of donations. Please also see our Amazon Wish List for more items to donate, that can be shipped directly to our facility.

We can always use:

Cat/Kitten Food (dry and wet)	Office Supplies (copy paper, pens, highlighters, sharpies)
Dog/Puppy Food (dry and wet)	Paper Towels
New or gently used blankets and towels (no pillows or stuffed animals)	Bleach (liquid and/or tabs)
New or gently used leashes, collars, harnesses, toys crates and carriers)	Dawn Dish Soap

2. What can I do about nuisance wildlife?

You will need to hire a wildlife removal company in order to remove nuisance wildlife.

3. There are many feral cats in my area. What should I do?

TNR (Trap.Neuter.Return)  Douglas County Animal Services is now offering a Community Cat Program, which helps protects the feral cats in our County. Citizens (caretakers) of these cat colonies are responsible for the basic care of these animals. Our Caretakers will then work together to humanely trap the cats, bring them to our facility on designated TNR surgery days, and pick them up the following day to release them back to their ‘colony’. Please send an email to animalshelter@co.douglas.ga.us for more information! 

4. What do I do if my animal is missing?

The best way to locate your missing animal is to come to the animal shelter to look for your pet. Because we take in so many lost animals every day, because animals can wander so far from home, and because so many animals look alike, we are not able to tell you over the phone if we have your pet. When you come to the shelter, bring any pictures of the pet and your pet’s rabies certificate or vet record if the rabies shot is up to date. 

You can also file your lost report with us using our ShelterPro Portal. There are also some social media outlets you can post on such as the NextDoor App, Facebook pages : Douglas County Lost and Found Pets ect.  We also suggest you hang signs within a 3 mile radius of where your pet was lost and also hang signs at your vet’s office if they allow them. 

Continue to come to the animal shelter every few days until you find your pet and also look on our website as some, but not all, of our pets are pictured online.

5. What do I have to do to reclaim my animal from Animal Control?

The owner must come to the animal shelter during working hours to reclaim the pet. You must bring an ID (Drivers license or Georgia ID) and proof of ownership of animal, such as veterinarian records or photographs. You should also bring your pet’s rabies certificate if you have it and if it is still current.

6. Can I tether (chain, cable, etc.) my animal outside?

You can only tether your animal outside for short periods of time while it is attended (you must be home) to prevent it from breaking free and running at large and/or injuring itself or others. While it is outside, whether tethered or not, it must have access to fresh water and shelter at all times.

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1. What are your office hours?

Office hours are:
Monday through Friday
8 am to 5 pm

2. Where is the office located?

Our office is located on the 2nd floor of the Douglas County Annex Building. The address is: 

6700 Fairburn Rd. Douglasville, GA 3014 

Appraisal Department

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1. How do I apply?

You don’t

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1. Where is the Boundary Waters Aquatic Center?

The Boundary Waters Aquatic Center is located at:
5000 Georgia Highway 92/166
Douglasville, GA 30135

To get there, go east out of Douglasville on Fairburn Road until it intersects with Highway 166. At the traffic signal turn right onto Highway 92 South/166 West; Boundary Waters Park is 2 miles on your left.

2. Is Boundary Waters Aquatic Center open on Sundays?

We are open on Sundays in June and July only.

3. Does Boundary Waters Aquatic Center have water slides?

No, the closest water park to Boundary Waters Aquatic Center is South Cobb Aquatic Center.

4. Does Boundary Waters Aquatic Center offer Summer camps?

No, other county facilities like Deer Lick Park offer camps. Please call 770-920-7129 for further assistance.

5. Are the pools at Boundary Waters Aquatic Center Heated?

Yes, both the competition and the instructional pools are heated year round.

6. Do I have to wear a swim suit?

Yes, bathing suits are required.

7. What is your weather policy?

We are open in all weather types except for thunder and lightning. For each sound or flash of thunder and lightning the pools close for 30 minutes.

8. Can I bring floats or water guns into the pool?

No, inflatable floats and water guns are prohibited. Boundary Waters Aquatic Center does offer life jackets for all sizes.

9. Does Boundary Waters Aquatic Center have lifeguards?

Yes, we have lifeguards on stand during business hours.

10. How do I register for classes online?

1. Go to our online registration website
2. Create account
3. Register for classes desired

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1. Is fishing allowed at the pond/lake at Boundary Waters?

Yes. Fishing is allowed, just be sure to follow posted Department of Natural Resources rules inside the park.

2. Is camping allowed at Boundary Waters Park?

No, we currently do not offer camping on our trails at Boundary Waters Park.

3. Is there a playground at Boundary Waters Park?

Yes we have a playground located near the athletic complex of Boundary Park that is Americans with Disabilities Act (ADA) accessible, furnished with awnings, picnic tables, trash receptacles, and designed for the ages between 2 and12.

4. What sports are offered at Boundary Waters Park?

Boundary Waters Park has 11 athletic fields which include 2 regulation soccer fields, 1 regulation football field, and 8 youth baseball fields.

In conjunction with our youth sports associations, Boundary Waters currently has Fall and Spring seasons and a Fall Football season.

For more details and registration information on baseball and football, visit the Douglas County Youth Baseball League website, and the Douglas County Soccer Association website for soccer.

5. Are their pavilions at Boundary Waters Park?

Not currently, no, but there are numerous options for outdoor seating in the shade.

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1. What is the cost of a residential building permit?

Residential building permits costs are generated by computer and vary with each permit. Costs are based on square footage and estimated cost of construction.

2. What type of structures need a building permit?

All structures of a permanent nature require a building permit. This includes swimming pools. Fences do not require a permit.

3. How long is a residential building permit good for?

Residential building permits are active for six months. They may be extended for an additional six months. This extension is not automatic, you must contact the Building Department to extend your permit.

4. How long does it take to get a residential building permit?

In most cases a residential building permit can be issued the same day as requested by the owner or builder with a Walk-Through Form if all requested documents are available, all fees are paid and all County departments have signed the application form.

5. How do I request a residential building inspection?

Residential building inspections are scheduled from a telephone call-in message system - 770-920-7333. Inspections will be scheduled for the next business day. No same-day inspections are performed in Douglas County. You must have a valid building permit to acquire an inspection.

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1. Cual es el coste de unpermiso de edificio residencial?

Los coste del permiso de edificio residencial son generador por la computadora y varian con cada permisio. Los costes se basan en la cantidad cuadrada y es coste estimido de construccion.

2. Que tipo de estructuras necesita un permiso de edificio?

Todas las estructuras de una naturaleza permanente requieren un permiso de edificio. Las cercas no requieren un permiso. Las piscinas requieren un permiso.

3. Cuanto tiempo es un permiso de edificio residiencial bueno para?

Los permisos de edicifio residencial son activos por seis meses. Pueden ser extendidos para los seis meses adicionales. Este extencion no es automatico, usted debe extendar en contacto conel departamento del edificio para extender su permiso.

4. Cuanto tiempo para consequir un permiso de edificio residencial?

En la mayoria de los casos un permiso de edificio residencial puede ser publicado el mismo dia como pedido por el duemo el constructor con a caminar-per forma si todos los documentos solicitados estan disponibles. Todos los honorarior son pagados y todos los departamentos del condado hon fermado el formulario de enscripcion.

5. Como solicito una inspeccion del edificio residencial?

Las inspecciones del edificio residencial programar de un telefono llamar-en sistema del mensaja. Esta numero es 770-920-7333. Los inspecciones programar para el dia laboral proximo. No se realiza nin sunas inspecciones del mismodia en el condado de Douglas. Usted debe tener un permiso de edificio valedo de adquirer una inspeccion.

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1. How do I become Incorporated or a Limited Liability Company?

Contact the Secretary of State’s Office at 404-656-2817 or visit the Secretary of State’s Office website.

2. When I receive my Occupational Tax License (Business License), do you also issue my Sales Tax Exempt ID Number?

No, we do not issue ID numbers here. You must contact the Georgia Department of Revenue at 877-423-6711, ext. 1 for sales tax questions. You can also visit the Georgia Department of Revenue website.

3. Is this license good for just Douglas County and do I have to buy a new one for every jurisdiction that I do work in?

The license is good throughout the state of Georgia. However, the type of business you will be conducting, will determine if you will need to purchase additional permits through those Counties or Cities. Examples include:

• Door to Door Sales
• Flea Markets
• Vendors for craft fairs
• Etc.

4. Register local trade name?

Contact Douglas County Clerk of Superior Court at 770-920-7252 or visit the Clerk of the Superior Court page.

5. Where can I obtain an Employer Identification Number (EIN)?

You may acquire a Federal Tax ID by calling the Internal Revenue Service (IRS) 267-941-1099, or by visiting the IRS website.

6. How often do I renew my business license with Douglas County?

Your business license expires every year-end regardless of when the license was obtained. Renewals are required each year-end.

7. How long does it take for a business location profile to be approved?

It normally takes 3 to 10 business days for In-Home businesses, and sometimes longer with Commercial approvals.

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1. May I write a check for my fine?

No; we will accept cash, money orders, and cashier’s checks. You may also pay with a debit or credit card in the office (4% convenience fee applies).

2. When does a late fee apply on a fine?

Beginning the day after the due date.

3. May I mail in my payment?

Yes, but only if the payment is by money order, the citation is pre-payable, and the payment is received at least three days prior to the scheduled court date.

4. How many points will go on my driving record?

Contact the Department of Drivers Services for this information.

5. Where do I obtain a copy of an accident report?

Contact the agency that worked the accident for this information:

• Douglas County Sheriff Department:  or 770-942-2121
• Douglasville Police Department: 770-920-3010
• Georgia State Patrol: 770-459-3661

6. How much is my fine?

Contact Douglas County State Clerks Office at 770-489-5232 or view Citation Amount or Pay Traffic Citations online.

7. When is my court date?

Your court date is listed on your traffic citation, your appearance bond, or you may contact the Clerk of State Court at 770-489-5232.

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1. When are the terms of Court?

Second Monday in April and October (OCGA 15-6-3)

2. Why did you put something on my credit report?

The Clerk of Court’s Office does not report information to any credit bureau. The credit bureau comes into the Clerk’s Office and examines the public records to get their information.

3. In what circuit is Douglas County located?

Douglas Judicial Circuit, composed of only Douglas County.

4. Does the Clerk's Office provide forms to file a civil case?

No.

5. Do I have to have an attorney to file a civil case?

No, but you must have the proper documents and know how to proceed.

6. Can the Clerk's Office give me legal and other advice on how to proceed?

No, we must remain impartial for all parties, and we represent the Court in all matters.

7. How long does it take to get a deed back once it has been filed?

Approximately 4 to 6 weeks, depending on the number of transactions the Office is handling at that time.

8. How can I get my rights restored if I have a felony conviction?

Contact the Georgia State Board of Pardons and Paroles.

9. How can I get my criminal record expunged?

Contact the Douglas County Sheriff’s Department.

10. What is a Grand Jury?

A Grand Jury is a jury of inquiry who are summoned and returned by the Sheriff to each session of the criminal courts, and whose duty it is to receive complaints and accusations in criminal cases, hear the evidence adduced on the part of the State, and find bills of the indictment in cases where they are satisfied that a trial should be held. They are first sworn and instructed by the Court.

11. What is a Traverse Jury?

A Traverse Jury is a petit jury or a trial jury - a jury impaneled to try an action or prosecution.

12. What is the telephone number to call if you are on Jury duty and need to see if you report on the next day?

Phone: 770-920-7341

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1. What is available at the CORE Family Engagement Resource Room?

Pamphlets, brochures, flyers, booklets, videos, DVDs and other media highlighting the services available to families and children in Douglas County. Everything from parenting techniques to how to quit smoking is free to anyone who visits the center.

2. Where is the new CORE office?

Directly next to the Fairburn Road Senior Services Center in the building previously managed by United Way. CORE is located at the rear of the building new the CORE Conference Room. Just turn onto Courtland off Fairburn Road.

3. I'm a non profit or social service agency and need to utilize the CORE Conference Room, how do I reserve the space?

Email Amanda Bryant and an email confirmation of your time will be sent to you if the room is available. The Conference Room is primarily for the use of CORE-affiliated agencies and organizations.

4. When is the Douglas CORE monthly public forum? Location?

The Douglas CORE Forum convenes on the second Tuesday of the month at the Cornerstone Family Life Center.

Directions to Cornerstone
7167 S Sweetwater Road
Lithia Springs, GA 30122

I-20 Lithia Springs/Lee Road exit. Turn north onto Lee Road. Follow Lee Road north until it dead ends at S Sweetwater Road, turn left onto Sweetwater Road. Travel 1/2 mile, the Church in on the left immediately after the Fire Station. Turn onto Miller Street to park in front of the Family Life Center.

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1. What is Cobb and Douglas Public Health Doing to Respond?

Cobb and Douglas Public Health (CDPH) is preparing internally, as well as with the state and the Center of Disease Control (CDC) to slow or prevent community spread. We are working with our partners, including the local governments, healthcare organizations, businesses, first responders, and local school districts to ensure our community is prepared for a potential COVID-19 outbreak.

• We are reaching out to our county Boards of Health, emergency management agencies, chambers of commerce, and other partners who may need our guidance and are sending them guidance on how to prepare their organizations.
• CDPH staff receive frequent updates from the CDC and the Georgia Department of Public Health. These updates include information on the current situation abroad and in the U.S, testing, surveillance, quarantine, and more. This helps shape our local response.
• CDPH has a previously-developed pandemic influenza plan that can serve as a template for responding to other outbreaks of severe respiratory disease, like COVID-19. We are reviewing our plan and are also prepared to implement specific COVID-19 guidance from the Georgia Department of Public Health and the CDC as the situation evolves.

2. What is Coronavirus Disease 2019?

Coronavirus Disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel coronavirus that was first identified during an investigation into an outbreak in Wuhan, China. The Georgia Department of Public Health (DPH), in consultation with the CDC, is evaluating patient information received from healthcare providers about potential cases of coronavirus in Georgia.

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1. How do I get my video on dctv23?

We are a government access television station. That means that we do not air videos produced by the public. Almost all of the work seen on dctv23 is produced in-house. You can contact Comcast Cable for information about public access television that is aired on channel 25.

2. What programs are aired on dctv23?

Our programming varies according to the needs of the county as well as what is going on in the county. We televise all Board of Commissioners meetings live and re-broadcast them at 6 am and 6 pm daily. We tape and play back many events such as special ceremonies honoring heroes (Pathway of Service and Walk of Honor), the GreyStone Power Luncheon Series, and the Special Populations talent show.

In the Fall of 2003, we will debut several original series produced by dctv23. They are scheduled to start in September and will include a show called "Douglas County Living", a spotlight of local people, places, and events that make Douglas County Special.

3. How do I get a job at dctv23?

dctv23 is a program of the Douglas County Department of Communications and Community Relations, which has only two employees. One of these employees is the dctv23 technical director and is in responsible charge of the daily operation of the station. Unfortunately, there are no immediate plans to add employees. 

We rely on volunteers to help produce shows. If you would like an opportunity to volunteer at dctv23, email us.

4. Where in the world is Carmen San Diego?

We don’t know.

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1. Where is Deer Lick Park?

Deer Lick Park is located at:
2105 Mack Road
Douglasville, GA 30135

It is easy to find:

1. Go east on Georgia Highway 92/Fairburn Road from Interstate 20 approximately 2 miles to a traffic light - look for Mt. Carmel Elementary School (it looks like a giant fish) on the right.
2. Turn left onto Mack Road at the traffic light, and Deer Lick Park is about one mile on the left.

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1. Where is the District Attorney's Office located?

We are on the 2nd floor of the Douglas County Courthouse, 8700 Hospital Drive. You must go through the security screening station to get to our offices, so please do not bring/wear anything that will trigger the metal detectors.

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1. How much does it cost to see the Museum?

There is no charge to enter the Douglas County Museum of History and Art. Donations are accepted and always appreciated!

2. When is the Museum open?

Museum hours are Tuesday through Friday, 10 am to 5 pm with the last tour available at 4 pm and Saturdays 10 am to 3 pm with the last tour available at 2 pm. The Museum is closed on Sunday and Monday.

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1. Where do I go to vote?

1. If you have your precinct card, your polling (voting) place is listed on it. You may have two polling places: one is for Federal, County and State elections, and the second is for City elections if you live inside the City limits of Douglasville or Villa Rica.
2. If you can’t find your precinct card, go to the Georgia Secretary of State website. Enter your name, birth date, and county, and it will display your poll location.
3. Call 888-265-1115, provide your name and birthday information, and the attendant will give you your poll location.

2. What are the acceptable forms of ID that must be presented to vote?

Whether you vote early, advance, or at the polls, you must present one of six acceptable forms of personal identification; all must have the voter’s photo on the ID card:

• Georgia driver’s license - current or expired
• State-issued ID card that includes your photo
• Valid employee ID card with your photo issued by any branch, department, agency, or entity of the US government, the State of Georgia, any County, City, Board, Authority or other entity of the State of Georgia
• Valid tribal ID card with photo
• Valid U.S. military ID card with photo
• Valid U.S. passport

3. How often do I need to register to vote?

Once is usually sufficient. If you regularly vote, you will remain on the list of eligible voters. If you move, even if it is within the County, you need to register at your new address. You may verify your registration by accessing the Georgia Secretary of State website.

4. I just moved, Do I have to change my voter registration?

Yes. You must be registered at the address where you reside.

5. Where can I pick up the form to register to vote?

There are several locations:

• Douglasville/Douglas County Water and Sewer Authority
  8763 Hospital Drive
  Douglasville, GA 30134
• Douglasville City Hall
  O’Neal Plaza
  6695 Church Street
  Douglasville, GA 30134
• Driver’s License Exam station when you get/renew your driver’s license
• Any Public Library
• Online to the Secretary of State’s website, My Voter Page
• Voter Registration Office
  1stfloor, Douglas County Courthouse
  8700 Hospital Drive
  Douglasville, GA 30134

6. Can I vote by absentee ballot?

Anyone may vote an absentee ballot that chooses to do so.

7. What identification do I need to register to vote?

If you are registering by mail for the very first time in the State of Georgia, you will need to provide a photocopy of either your:

• Bank statement
• Driver’s license
• Passport
• Paycheck stub
• Utility bill
• Work or school ID card

If you were previously a registered voter in Georgia, you do not need to provide identification. When you fill out the form, you are swearing that you are eligible to register to vote. False swearing is prosecutable as a felony.

8. School is in session; do I vote at the same place?

Yes. Polling places remain the same for all elections. For a smaller election, the place within your polling location may change.

For example, instead of using the gymnasium, the polling might take place in a smaller room. There are always signs posted to let you know where the voting is taking place.

9. Can I vote at any polling place on Election Day?

No. Georgia Code Section 21-2-431(c) specifically states that no person shall vote at any polling place outside the precinct in which such person resides.

10. Who is my representative?

If you will refer to your precinct card, it will identify the district numbers applicable to the street address where you reside. You can access the link on this site to determine the name and contact information about that elected official. You may also access this information at Georgia Secretary of State website. 

11. I just got my driver's license; why am I not registered to vote?

You are not automatically registered to vote when you get your Driver’s License. The examiner must ask you if you want to register; you must reply affirmatively; and then the examiner must generate the form to be sent to the Voter Registration Office.

If you do not receive a precinct card within a month after you register at the Department of Motor Vehicles, call our office 770-920-7217 to inquire if we received the application.

12. How can I get an absentee ballot?

You must apply in writing for an absentee ballot and send or fax your request to bdofelections@douglascountyga.gov  by the SECOND Friday (11 days) preceding the election. There is an absentee ballot form that can be picked up in the Voter Registration Office or downloaded from the Secretary of State’s website, or go to Absentee By Mail Voting on this webpage. 

1. Absentee application portal will not currently be used.
2. Douglas County will be allowed one drop box which will be located inside the courthouse, availability will be Monday thru Friday 8am -5pm.
3. Absentee applications must be received at least 11 days prior to an election.  Any application received after this deadline will be rejected.
4. Absentee applications can be requested no more than 78 days prior to an election.  Any application received before this will be rejected.
5. Absentee application request must be on an "official" form supplied by the Secretary of State's office.
6. Signature is required on ballot envelope (though not required to be compared) and date of birth are required of everyone. A DL#/ID# is required if a voter has either. If the voter doesn’t have either a DL#/ID#, the last four of SSN are required. If the voter has no SSN, they must provide HAVA ID with the ballot (and we’re working on the process to check for that without accessing the ballot.)
7. No person or entity other than a relative authorized to request an absentee ballot for such elector or a person signing as assisting an illiterate or physically disabled elector shall send any elector an absentee ballot application that is prefilled with the elector's required information.  
8. No person or entity other than the elector, a relative authorized to request an absentee ballot for such elector, a caregiver signing as assisting an illiterate or physically disabled elector with his or her application, or any official agent of the election office shall handle or return an elector's completed absentee ballot application. 
9. Elector can only use pen or pencil to mark their Absentee Ballot, any other writing utensil will used will void the Absentee Ballot.

You can also come to the Voter Registration Office in the Courthouse and request an absentee ballot not more than 78 days preceding the election.

13. How do I know where to vote?

When you register to vote, you will receive a precinct card approximately 2 weeks after your form is processed. It indicates your polling place as well as which Congressional, State House and Senate, Commission, School Board and City District in which you reside.

If you have misplaced this card, you can find out your polling place either by accessing the Secretary of State’s website or by calling 888-265-1115.

14. I heard that I can absentee vote for no reason. Is this true?

Yes. Anyone may vote early for no reason at all beginning 21 days in advance of a Federal election. This is done either by mail or in person at:
Voter Registration Office
1st Floor Douglas County Courthouse
8700 Hospital Drive
Douglasville, GA 30134

You must submit a request through the official application or online. You must sign the request, as we compare signatures on the request to the voter registration form on file to verify that the request is legitimate. The last day that we mail out ballots is the second Friday before the election. Requests must be received no later than close of business on Friday to be able to be sent out.

15. I heard that I can advance vote. Where do I go for that?

Anyone may advance vote the Monday through Friday of the week prior to an election at any one of the advance voting sites:

• Boundary Waters Aquatic Center
  5000 Georgia Highway 92/166
  Douglasville, GA 30135
• Deer Lick Park
  2105 Mack Road
  Douglasville, GA 30135
• Dog River Library
  6100 Highway 5
  Douglasville, GA 30135
• Douglas County Courthouse
  8700 Hospital Drive
  Douglasville, GA 30134
• Old Douglas County Courthouse
  W Church Street
  Douglasville, GA 30134

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1. Who do I call during non-business hours to get hold of emergency management?

Call 911 if you have an emergency.

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1. How much will my permit cost?

Permit fees can be calculated using the Development Control fee sheet. This can be downloaded off of this website under Development Control Fees. These fees should be calculated using disturbed acreage only. These fees do not apply to land disturbance permits for building a home. 

If you are building a home in a subdivision, there is a one hundred dollar flat fee for the land disturbance. If the home is not in a subdivision or otherwise developed property, there is no fee for the permit. Additional fees may be required from other departments.

2. How long will it take to get my plans reviewed?

Code allows up to 45 days per submittal for plan review. However, reviews are typically commented on in two weeks or less. This can change based on the number of plans that are already in at the time of submittal.

3. Does Douglas County have a Tree Ordinance?

Yes, Douglas County has a tree protection ordinance. The ordinance can be downloaded off of this website. It should be noted that trees required by Planning and Zoning and/or trees in buffers required by Planning and Zoning do not count towards the units required by the Development Control Department.

4. What are the creek buffers for each drainage basin?

The creek buffers are assigned by drainage basins. Contact the Development Control Department to find out what basin you are in. The buffers are as follow: 

• Anneewakee Creek Basin - 50 feet plus 25 feet impervious surface buffer
• Bear Creek Basin - 100 feet plus 50 feet impervious surface buffer
• Beaver Run Sub-basin - 100 feet plus 50 feet impervious surface buffer
• Dog River Basin - 200 feet
• Gothards Creek Sub-basin - 50 feet, all others - 50 feet
• Sweetwater Creek Basin - 100 feet plus 50 feet impervious surface buffer

The buffers are measured from the top of bank in both directions.

5. Where can I get the design standards for Douglas County?

Download the "Construction Plans Checklist" and use it as a guide. If you can check each item, you have probably met our engineering code requirements. Also, for more details, a copy of the Unified Development Code can be downloaded from the Planning and Zoning Department on this website.

6. When are sidewalks required?

Douglas County Unified Development Code requires sidewalks on both sides of all internal streets on any development that has 25 lots or more. Also, sidewalks are required along the existing County roads when the development is within a one-mile radius of a school. Sidewalks should be a minimum of four feet wide, four feet from the back of curb and four inches thick. Sidewalks are not required when lot size is 3 acres or more.

7. How much should my bonds cover?

Maintenance bonds should cover 25% of the total cost of improvements and the Performance bonds should cover 150% of any incomplete work such as topping, sidewalks, etc. See the download "Estimating Bonds" for more complete details.

8. How many sets of plans do I need to submit for review?

All construction plans are now reviewed online. Please visit the following website for more information about online plan submittal. When construction plans are approved (commercial and residential), 3 printed sets need to be submitted to be stamped for on-site use. Additional paper copies as well as hydrology reports should be submitted directly to WSA. Special circumstances may require additional plans to be submitted.

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1. What the what?

You know...

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1. Where are the closest Social Security Administration Offices located?

Carrollton Phone: 770-830-7765

Marietta Phone: 770-233-0509

2. Where may I get a copy of the County's Operating Budget?

Copies of the County’s Operating Budget book are located at both the Douglas County Library and Lithia Springs Library. The Finance Department also has a copy available for review in the Department. We plan to have a downloadable version of the 2003 Budget online early in the year.

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1. Can I burn leaves or brush?

There is a burning ban on all outdoor burning in all of Metro Atlanta, including Douglas County, between May 1 and October 1. This ban is imposed by the Georgia Department of Natural Resources Environmental Protection Division. The Douglas County Fire Department may also impose a total burn ban if conditions warrant (continued drought, high winds, high fire danger, etc.) During the remainder of the year,  all outdoor burning requires a permit from the Douglas County Fire Department.

Call 770-942-8626 for rules and regulations.

2. Who is responsible for fire hydrants?

The Douglasville-Douglas County Water and Sewer Authority handles all repairs on fire hydrants that are located adjacent to Public roads (770-942-6633). Individual businesses are responsible for the maintenance of fire hydrants located on private property. The Douglas County Fire Department cleans, paints, and checks the public hydrants on a semi-annual basis.

3. To whom may I talk about my ambulance bill?

Call the Ambulance Medical Billing at 855-347-1360, Mondays through Fridays, between 8 am to 5 pm.

4. How may I obtain a copy of a fire report?

A copy of an incident report may be obtained by calling the Fire Department Administrative Offices at 770-942-8626. Reports require 24-hour notice, and are not available on a walk-in basis.

5. How may I schedule the Fire Safety House or a Fire Station tour?

The Douglas County Fire Department Fire Safety House is available for civic groups, churches, and schools. The Fire Safety House is used to teach small children (ages 3 to 6) the importance of fire safety in the home. Fire Station tours are available to teach children about fire apparatus, fire equipment, etc. To schedule the Fire Safety House or a Fire Station tour, contact the Fire Safety Education Officer at 770-942-8626 or click HERE. 

Please remember that, even with scheduled Fire Station tours, units are subject to emergency calls, and Fire Department units must interrupt the tour to respond to the call. Your tour will be rescheduled if you desire.

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1. I downloaded a map from your website, but I want a larger print and/or data.

In general, our maps should be printed on large paper sizes - the bigger the better. If you are having trouble printing, we will be happy to print any of our maps for a nominal fee. We also have data available for purchase. Refer to our pricing schedule (PDF) for details.

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1. Where is the Human Resources Office located?

Douglas County Courthouse
8700 Hospital Drive
1st floor  
Douglasville, GA 30134

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1. How can I apply for an attorney?

You can apply for an attorney now here. You can also apply for an attorney in our office or request an application at your next court date. 

2. What is a GAL?

A GAL is a Guardian Ad Litem. 

In a court of law, Guardian Ad Litem literally means, “guardian for the suit.” A Guardian Ad Litem in Georgia is an attorney or non-attorney appointed by a judge to assist the Court in determining the circumstances of the matter. A guardian is empowered to investigate the entire background, living conditions, family relationships, and any matters related in order to make a recommendation to the court as to what would be in the best interests of the child as to placement, visitation, and other matters ruled upon by the court. 

3. What does CHINS mean?

CHINS is an acronym for Child in Need of Services.  

Children who experience certain behaviors within the home or in the community is an indication that they are in need of support and services to help them address underlying issues.

It is purposed in code section O.C.G.A. § 15-11-380 that these children receive collaborative support and cooperation to ensure that these children become responsible contributors of society.

4. Where do I pay my court ordered fees and restitution?

You can pay all court ordered fees and restitution at the Douglas County Juvenile Programs office, located on the 3rd floor of the Douglas County Courthouse.

5. What is restitution?

Restitution is defined as money a judge orders an offender to pay a victim as compensation for out-of-pocket expenses related to a crime. Restitution is part of the offender’s sentence and can be ordered in juvenile cases following a conviction or a guilty plea. The amount of restitution ordered by a judge is contingent upon the victim’s expenses related to the crime and the offender’s ability to pay. Restitution is paid to the Douglas County Juvenile Programs Administration office. Restitution is distributed to the victim by Douglas County Juvenile Programs Administration.

6. Are Juvenile Justice Incentive Grant programs available to any child?

No. Programs are court ordered for youth on probation.

7. Is there a cost for Juvenile Justice Incentive Grant programs?

No. Programs are grant funded and therefore there is no cost to families.

8. Does the county provide transportation for juvenile programs?

Yes. Douglas County Juvenile Programs does provide transportation for youth who are court mandated for programs.

9. What is CASA?

CASA is an acronym for Court Appointed Special Advocate.

CASA volunteers are ordinary people who care about kids. CASA volunteers come from all backgrounds. Many work full-time. Some are students or retired people. Most CASA volunteers work on just one or two cases at a time. No legal expertise is required. 

For more information, please visit the Children’s Voice: CASA, Inc. website.

10. What does CASA do?

CASA volunteers are assigned to a case by a Juvenile Court Judge. They conduct thorough research on the background of the case, reviewing documents and interviewing people who are involved in the child’s life. This may include teachers, therapists, extended family, doctors, etc. The CASA volunteer then make reports to the court, recommending what they believe is best for each child and providing information that will help the judge make an informed decision. CASA volunteers can also be instrumental in assuring that a child receives services which the court has ordered – things like counseling or special education.
During the life of a case, a CASA volunteer monitors the child’s situation and may be the only constant in the child’s life as they move through the child welfare system. 

For more information, please visit the Children’s Voice: CASA, Inc. website.

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1. How many items may I have on my card?

You are allowed 50 items checked out on your library card at one time. 15 of your 50 item limit may be DVDs.

2. How much do you charge for late materials?

Late fees are as follows:

• Books, audio books, DVDs, & CDs $0.20 per day per item
• Passes and Technology $3 to $5 per day per item
• Maximum fine per item $5

3. Do I have to have my card to check out?

In order to check out you must have one of the following, your physical library card, a digital library card on the PINES app, your state issued photo ID, or your PLAY Card number. 

4. Do you have fax or notary services?

No, our library does not provide faxing or notary services. We do provide free document scanning at each library.

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1. Where is the Magistrate Court Clerk's Office located?

We are located on the 2nd floor, Douglas County Courthouse, 8700 Hospital Drive. To get to our offices, you must go through the security screening station, so please do not have anything with you that will trigger the metal detector.

2. Where is the Magistrate Courtroom located?

The Magistrate Courtroom is located on the 3rd floor, Douglas County Courthouse, 8700 Hospital Drive. You must go through the security screening station to access the Courtroom.

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1. What will I learn by participating in the Douglas County Master Class Series?

By the end of the series, viewers will:

1. Identify poor spending habits vs. good spending habits
2. Understand why planning is important and the approach one should take to plan. 
3. Be exposed to the budget process.
4. Learn how to make financial adjustments that may be needed to boost one's ability to recover. 
5. Integrate assets and liabilities on a personal financial statement to calculate net worth.  

2. How can I take the course?

Subscribe to the new Douglas County GA Master Class Series Youtube Channel

Sign up for the Douglas County Newsletter "Douglas County Happenings" to get additional resources and financial tips or check back at this webpage where new videos will be added regularly.   

3. What age group should participate in the class?

This class is aimed at helping all age groups from young teenagers who are just learning about finances on up.  

4. I have a busy schedule. How can I fit in the course?

Each class is aimed at being 5 minutes or less. These easy to understand and follow segments will fit into any schedule as the videos are available online anytime once posted. 

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1. How do I find out how my property is zoned?

Call or visit the Douglas County Planning and Zoning office and provide your address or show a tax bill.

2. What is the minimum house size in Douglas County?

The minimum house size for an individual is 1,800 square feet.

3. How do I obtain a building permit?

You will need the following items to begin the building permit process in the Planning and Zoning Department:

1. Proof of taxes paid for current year
2. Survey or plat of property
3. Warranty Deed for property

4. What is the requirement for a mobile home to be placed on a property?

You must have a minimum of 10 acres and the property must be zoned R-A.

5. Can I replace my mobile home with a new mobile home if I do not have 10 acres?

You can replace a mobile home in the same space that the existing mobile home is placed as long as the new home is no larger than the existing mobile home. All mobile homes require a permit. If a mobile home is being moved into Douglas County from another jurisdiction, it must have been manufactured within the last 5 years and pass a pre-move inspection. If the mobile home is being relocated within Douglas County there is not an age requirement but the mobile home must pass a pre-move inspection.

6. Can I place a mobile home on my property in order to care for an elderly parent or sick relative?

Yes. You must apply and be approved by the Board of Commissioners for a Special Use Permit for a Mobile Home Medical Hardship. This requires a letter from a doctor stating that a relative must be in close proximity for urgent care.

7. When are the public hearings for new zoning?

The first Tuesday of each month at 6 pm in Citizen’s Hall located on the 2nd floor of the Douglas County Courthouse located at 8700 Hospital Drive. All zoning requests are advertised in the Douglas County Sentinel and by a sign placed on the subject property.

8. If I cannot meet a requirement placed on my property for setbacks or buffers, is there any way to be granted an exception to the rule?

Yes. You can apply for a variance to certain requirements within the code. This request is made to the Zoning Board of Appeals.

9. Where can I find the zoning code online?

Go to Municode, each chapter will be listed and you can download from this page.

10. How do I divide my property?

1. If you own a tract of land and you want to split one parcel off (that meets the minimum acreage for your zoning district), you may have the property surveyed and the new lot shown. Bring 4 copies of the survey to the Planning and Zoning Department to file a Random Conveyance. This procedure is allowed once every 2 years on the same property.
2. If you wish to split a tract into more than one parcel, you must apply for a subdivision.

11. What are the buffer requirements for a commercial property that is adjacent to residential property?

Any commercial or industrial property that is adjacent to residential property must maintain (if existing) or plant a 50 feet vegetative buffer.

12. What is a modular home and what are the requirements for them?

A modular home or industrialized home is a building manufactured in accordance with the GA Industrialized Building Act (O.C.G.A. Title 8, Chapter 2, Article 2, Part 1) and the Rules of the Commissioner of the GA Department of Community Affairs issued pursuant thereto. State-approved buildings meet the State Building and Construction Codes and bear an insignia of approval issued by the Commissioner. Modular homes area allowed in the AG, RA, R-LD, and R-MD zoning districts. These structures must meet all setback requirements for the respective zoning district and require a building permit.

13. What are the requirements for placing an accessory structure (i.e. detached garage, utility building, storage shed or barn) on my property?

All accessory structures must receive a building permit. There are size limitations on accessory structures based on your zoning district and what type of structure you are permitting. Please contact the Planning and Zoning office at 770-920-7241 for specific instructions on the type of structure you would like to place on the property.

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1. Who qualifies?

You must fall below certain income levels to qualify. View the 2014 Income Limits (PDF) to see if you qualify.

2. Is there assistance available?

The Douglas County NSP provides up to $25,000!

3. How do I begin?

Go to the Atlanta Neighborhood Development Partnership website to see a step-by-step guide.

4. How do I find qualifying homes?

Go to the Atlanta Neighborhood Development Partnership website to search homes in Douglas County.

5. What is Area Median Income (AMI)?

AMI refers to the median income of the metropolitan area. AMI is defined by the United States Department of Housing and Urban Development (HUD) in this case.

6. Is there a certain amount of money that has to be utilized for individuals in certain AMI income levels?

Yes. United States Department of Housing and Urban Development (HUD) mandates that a minimum of 25% of NSP funds be utilized for programs geared towards individuals and families at or below 50% of AMI. For Douglas County, this will be approximately $936,065.

7. What is Douglas County's actual allocation under the NSP Program?

In a press release issued by DCA on Friday, March 13, 2009, it was confirmed that Douglas County’s direct allocation under the NSP program is $3,809,526.

8. What is the potential NSP allocation to Douglas County?

Douglas County is eligible to apply for $3,744,262 in NSP funding.

9. What are NSP eligible activities?

Under United States Department of Housing and Urban Development (HUD) guidelines, the following are the only eligible NSP activities: 

1. Establishment of financing mechanisms for the purchase and redevelopment of foreclosed properties
2. Purchase and rehabilitation of residential properties that have been abandoned or foreclosed upon, in order to sell, rent or redevelop such properties
3. Establishment of land banks for homes that have been foreclosed upon
4. Demolition of blighted structures
5. Redevelopment of demolished or vacant properties

10. Will NSP funds be allocated based on housing price?

No, NSP funds are allocated based on the income level of individuals and families, not based on the price of the house.

11. Will consideration be given to the rehabilitation of homes that need to be rehabilitated?

Douglas County is considering all the options available under the NSP, including rehabilitation of qualifying homes.

12. Who will disburse the funds?

The NSP funding includes a funding mechanism for the administration of the program. Douglas County, through normal procurement procedures, may hire a consultant or other organization to administer this program and the application process.

13. Are funding applicants required to attend home ownership counseling?

Yes, all funding applicants are required to attend homeownership counseling through the United States Department of Housing and Urban Development (HUD) approved counseling agencies prior to receiving funds.

14. Will applicants receive assistance in the application process?

Yes, applicants will receive assistance with the application process.

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1. How do I become a registered vendor with Douglas County?

To be placed on the list of vendors for Douglas County, firms and individuals must complete the Online Vendor Application Form or complete the manual six-page Vendor Application packet. Both the online and physical versions of the Vendor Application can be found below in the Vendor Registration section below.

Whether submitting your application online or manually, you must include the appropriate NIGP/commodity codes for your business. 

You can submit the application via the Online Vendor Application Form or via mail. 

After completion of the manual application, please mail it to:

Douglas County Purchasing Department

8700 Hospital Drive
Third Floor, Douglas County Courthouse
Douglasville, GA 30134

2. Do I need to be a registered vendor with Douglas County to submit a bid?

You do not have to be a registered vendor with Douglas County in order to submit a bid or proposal. However, we encourage vendors to complete the registration process in order to avoid delays when awarding bids.

3. When and where are sealed bids opened?

Sealed bids are opened in Citizen’s Hall of the Douglas County Courthouse at 8700 Hospital Drive, Douglasville GA unless otherwise noted in the bid posting. 

The date and time of each bid opening will be posted on the Current Bid Openings page.

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1. If "September Saturdays" is in the Courthouse parking lots, where do I park to come to the festival?

Limited parking is available on the Courthouse grounds themselves since the festival takes up most of the Courthouse parking lot. However, over 800 parking spaces are available adjacent to the festival grounds in the Dorris Road parking lot, the Woodie Fite Senior Center, and the Multimodal Transportation Center. Free shuttle vans will transport festival visitors to/from the adjacent parking areas and the festival grounds.

There are also parking spaces available at nearby businesses across Hospital Drive from the Courthouse grounds, and one block away to the north at Kroger and one block away to the south at WellStar Hospital and 1st United Methodist Church with sidewalks in between these locations and the Courthouse.

Handicapped parking is designated on the festival grounds.

2. What if it rains?

"September Saturdays" goes on rain or shine! Luckily, late September is usually very dry, but we do have an occasional shower or two. Wear comfortable clothes, and if the sky is cloudy, bring along an umbrella!

3. Will there be food available at the festival?

"September Saturdays" features a food court of local restaurants and caterers with food to make your mouth water! The food court will be open from 11:00 a.m.- 5:00 p.m.

4. How do I sign up for a booth?

Online registration is available on the festival website, or vendors may download the application form from the festival page.

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1. What time does Judge Emerson convene court?

Judge Emerson normally convenes criminal court at 10am via Webex and civil court at 9am. Please check the court calendars on the Superior Court - Chief Judge David T. Emerson page for specific court times.

2. Where is Judge Emerson's Courtroom?

Judge Emerson’s courtroom is Courtroom Number 2 located on the 4th floor of the Douglas County Courthouse, 8700 Hospital Drive.  

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1. Does Judge Adams accept Waivers of Arraignment?

Yes, Judge Adams accepts Waivers of Arraignment.

2. Does Judge Adams accept Motions for Judgment on the Pleadings?

Yes, Judge Adams accepts Motions for Judgment on the Pleadings.

3. How does Judge Adams accept Motions?

All Motions should be submitted to the Clerk of Superior Courts Office via E-File, mail, or hand delivery. A Proposed Order should accompany said Motion.

4. I am not a party to a case but I would still like to view the court proceeding. Is that allowed?

Yes, anyone may view the court proceeding via Webex or in person.  If you need a meeting number to log in you will need to contact the Court's Judicial Assistant K. Schell at 770-920-7265.

If you choose to appear in person you must comply with the Court's Covid-19 protocol as listed in the instructions for videoconference hearings.

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1. What time does Judge McClain convene court?

Judge McClain convenes court at 10:00 am normally, however, check court calendars and monitors located on the 2nd and 4th floor for the time of your case.

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1. Is there a grace period after my birthday to get my tag renewed?

No.  You are mailed the renewal notice approximately 60 days before your birthday and your renewal is due by midnight of your birthday.

2. What if my vehicle does not pass emissions?

We recommend having your vehicle inspected 4 to 6 weeks prior to your registration renewal date to allow for any needed repairs. If it gets to your renewal date and your vehicle has failed the emissions test, a repair waiver may be issued if you meet all of the specified qualifications. Visit Clean Air Force for information concerning repair waivers.

3. I am not driving my vehicle. Do I need to renew my tag?

If the car is driveable, regardless of whether you are driving it or not, it is required to have a current tag.

4. I did not get a renewal notice for all my license plates. How can I get one?

Please contact us in the Tag Office for a renewal notice.  Please provide us with your license plate numbers.

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1. What is therapeutic recreation?

As defined by the National Therapeutic Recreation Society, therapeutic recreation uses treatment, education, and recreation services to help people with illnesses, disabilities, and other conditions to develop and use leisure opportunities in ways that enhance their health, functional abilities, independence, and quality of life.

2. Are the programs free?

Most of our programs are free or low cost, with the exception of our monthly Dinner Night and Movie Nights which vary with cost based on participants choice of meals or snacks.

3. My child has special needs, what can he/she participate in with Parks and Recreation?

We have many returning programs and a whole new line up coming for the therapeutics program that includes:

• Comedy Club
• Cooking & Gardening
• Deer Licks Reading Room & Media Center
• Explore Georgia
• Fitness Group
• Model Car or Wood Building Classes
• Pickleball
• Special Olympics (choices in 10 sports)

Just email Jessica Morgan for information and details.

4. How old does my child have to be to compete in Special Olympics?

You must be 8 years old or older to compete with Douglas County in the Special Olympics. A medical form (PDF) must be on file.

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1. Where is the Woodie Fite Senior Center?

The Woodie Fite Senior Center is located at 8750 Dorris Road adjacent to the Douglas County Courthouse. Enter Dorris Road at the Hospital Drive traffic light/Courthouse, drive down the hill, and the entrance driveway to the Woodie Fite Center is at the bottom of the hill on your left. Parking is available at the Center (no cost).